External hard drive not recognized?

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b2ap3_thumbnail_iStock_000018569624XSmall.jpgIf your external hard drive is not recognized when you connect it, you need to disassemble it and restore the connection between the drive’s connector and USB module.

Recently two of my hard drives crashed. One WD and another 3Q. Frankly speaking, I just freaked out. They worked fine and here you are – two at once. LED is on but it is not detected.

It turned out that both drives were dropped by a child. Their internal SATA contacts were slightly detached. It was not hard to disassemble the drives – you need to either lift the edge of the lid (WD) or unscrew and move the lid (3Q). Inside – hard drive and USB-SATA adapter. 3Q contained Hitachi disk :)

So I have simply disconnected the SATA connector and reconnected it back and it worked.

And another problem you could face — improper/broken USB cable connecting computer with external hard drive. Simply replace it with a good one.

Last modified on Thursday, 21 May 2015 22:03
Data Recovery Expert

Viktor S., Ph.D. (Electrical/Computer Engineering), was hired by DataRecoup, the international data recovery corporation, in 2012. Promoted to Engineering Senior Manager in 2010 and then to his current position, as C.I.O. of DataRecoup, in 2014. Responsible for the management of critical, high-priority RAID data recovery cases and the application of his expert, comprehensive knowledge in database data retrieval. He is also responsible for planning and implementing SEO/SEM and other internet-based marketing strategies. Currently, Viktor S., Ph.D., is focusing on the further development and expansion of DataRecoup’s major internet marketing campaign for their already successful proprietary software application “Data Recovery for Windows” (an application which he developed).

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