When these symptoms occur, shut down all Exchange services, and then restart the server. Databases like the information store may take a while to shut down depending on their size. When you restart the server, all major services automatically start. If a service does not start, you receive a warning message. You can try to restore the database by using the last known good backup before you run any tools. You can also have the hardware vendor examine the hardware. Any repair process should only be completed at the advice of Microsoft Support. In previous years the advice has always been the same, often using ESEUTIL and ISINTEG repair commands. However Microsoft are changing that process, especially where the repair count is greater than zero. Corruption can linger in a repaired database causing instability, hence mailboxes and public folders are moved to new databases before a repair is attempted. Our advice is to contact Microsoft Support before attempting anything yourself. If they are unsuccessful, give us a call!
Reference: http://www.datarecoveryspecialists.co.uk/blog/corrupted-exchange-database- Home
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